Microsoft Windows
Purchase, setup and configure new desktop and laptop Windows-based computers; diagnose and resolve hardware and software problems causing computers to fail to start, sluggish performance and hacking concerns
Apple iOS
Diagnose and resolve all hardware and software problems associated with iMac desktop and Macbook laptop computers; oversee OS/X software and hardware upgrades; setup external backup drivesand configure automatic Time Machine backup software
iPhone & iPad
Purchase, setup and configure new iPads and iPhones; conduct upgrades from old iOS devices to new ones; diagnose and resolve iCloud synchronization issues for contacts, calendar and photos
Android
Set up new Android phones (Google Pixel, Samsung, LG, Huawei, Motorola, Sony); backup and transfer data from old to new Android phones
Networking
Set up a secure wireless network to take full advantage of shared resources such as printers, music sources (such as Spotify, Google Music, Apple Music), TV streaming services such as Netflix, Crave, Apple TV, Amazon Prime, etc.
Computer Security
Assess computer security concerns; identify and resolve anti-virus and anti-malware problems, firewall and VPN installations, security-proof webcam communications (Zoom, Skype, FaceTime, etc.)
Tech Support when you need IT
Located in the North Toronto neighbourhood since 1993, I specialize in providing technical assistance to home-based businesses and residences.
I provide computer support to those home users needing advice on resolving software and hardware problems on all their computing devices, whether they are Microsoft Windows or Apple Macintosh - I'm bilingual!